Privacy Policy.
This Privacy Policy explains how Flawless Faces Cosmetic Injectables ("we," "us," "our") collects, uses, and protects information you provide through our website at https://flawlessfacesaz.com and through your visits to our spa at 3165 S Alma School Rd, Suite 29, Chandler, AZ 85248.
Information We Collect
We collect three categories of information:
- Information you provide directly — name, email, phone, and any message content when you submit a contact or consultation form.
- Health information — collected only as part of your in-spa intake, treatment consent, and treatment-record paperwork. This is regulated separately under HIPAA and is never collected through this website.
- Automatic technical information — IP address, browser type, device type, pages visited, referring URL, and similar standard analytics data, collected via Google Analytics and similar tools.
How We Use Your Information
We use information to:
- Respond to your inquiries and schedule consultations.
- Send appointment confirmations, reminders, and post-treatment follow-ups.
- With your separate, explicit consent, send marketing communications (which you can unsubscribe from at any time).
- Improve our website, services, and patient experience.
- Comply with applicable law and regulatory requirements.
HIPAA and Protected Health Information
Health information collected as part of your care at Flawless Faces is "Protected Health Information" under the Health Insurance Portability and Accountability Act (HIPAA). Such information is handled in accordance with our Notice of Privacy Practices, which is provided at your first visit and available on request. We do not share PHI with third parties except as permitted or required by law.
Third Parties
We use third-party services to operate our website and business:
- Booking and scheduling — we may use a third-party booking platform to manage appointments. Information you submit through booking is subject to that provider's privacy policy.
- Analytics — Google Analytics provides anonymized website usage data.
- Email and SMS — appointment reminders and (with consent) marketing messages may be sent via third-party providers.
We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies to maintain site functionality, analyze traffic, and (where applicable) personalize content. Most browsers allow you to refuse cookies in your settings, though some site functionality may be limited without them.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at hello@flawlessfacesaz.com or 602.622.7000. Health information request procedures are described in our HIPAA Notice of Privacy Practices.
Children
Our services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18 through this website.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date below reflects the most recent revision.
Contact
For any questions about this Privacy Policy, contact us at hello@flawlessfacesaz.com or 602.622.7000.
Last updated: May 2026.
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